The Plaza Hotel Pioneer Park

COVID-19 Updates

Learn More About Rest Assured

Travel Well with Us

For the safety of our guests and team members face coverings are required in all indoor public areas.

At The Plaza Hotel Pioneer Park, our guests and associates are the top priority. We have developed an anticipatory approach to your experience, safety, and wellness.

SAFETY IS OUR PRIORITY:

Our advanced cleaning protocols are supported by evidence-based science and are designed to keep guests and associates safe. 

Guest Elevators 

To maintain social distancing standards, guest elevators are limited to two people at a time or to one family/group unit. 

Sanitation & Protection

Hand sanitizer stations are located throughout the hotel for convenience. 

SERVICE RE-IMAGINED:

We are transforming our operational processes and establishing new service offerings that are quickly becoming an industry standard for health and wellness. 

In-Room Dining

In-room dining from Ámbar Restaurante will also be available with contactless delivery.

The Plaza Mini Bar 

All mini bar items have been removed and may be ordered at the preference of our guests. Contactless delivery is available. 

INNOVATIVE ACCOMMODATION:

We are leveraging innovative technologies to focus on the details, so you can spend more time experiencing the grandeur of our hotel. 

Housekeeping 

Our housekeeping team is using EPA-registered disinfectants to service rooms while also being mindful by wearing masks and gloves. Special care is placed on the bathroom fixtures, telephones, desk area, safe, door handles, and remote control. All paper items are newly replaced for each guest. 

In an effort to minimize interaction and contact with our staff, rooms will be serviced every 3 days unless otherwise requested.

PROACTIVE COMMUNICATION:

We pride ourselves on our clear communication and transparent accountability. If you have any questions, we are here to help and inform.

TOGETHER WE THRIVE:

Together, we create a brighter, healthier future for our guests, employees, and communities.

All protocols are aligned with the minimum standards set forth by the Centers for Disease Control & Prevention (CDC), the World Health Organization (WHO), and the U.S. Occupational Safety & Health Administration (OSHA). Cleaning protocols were developed with guidance from the Environmental Protection Agency (EPA), the National Restaurant Association (NRA), and the American Hotel and Lodging Association (AHLA).